Is your Roblox account hacked? If your Roblox account is hacked and now you are not able to access it, you are surely frustrated and you do not know what you can do to get it back. Moreover, if your Roblox account is worth because you have a lot of precious items and Robux as well.
You can do several methods to get your Roblox account back. Here we have some methods that you can do to recover your account. How to do that? You are able to follow the steps below.
- The first step that you can do is removing off-site downloads or browser extensions. You need to get rid of any malware before you recover it. So, if you accidentally downloaded something from a bad site, it can cause your account to be hacked again. You can run a full virus scan on your computer to be able to delete harmful files and programs and then restart your computer and then run the scan one more time to be safe. If there are browser extensions installed, it must be removed and make sure that you only use the extensions from safe and verified sites.
- You can try to reset your password. Try to change the password of your account to something that is secure and it is not easy to guess. Do you know how to reset your password? Check the steps below.
- First, you have to log in to your account. If you cannot log in, you can recover your password by using email or phone number and to do that you will have to click on Forgot Your Username/ Password? on the login page.
- Now, you have to go to account settings.
- Choose the Account Info tab.
- Select the Change Password button.
- After that, enter your current Roblox password.
- Then, enter your new password twice for confirmation process.
- You can also Enable 2-Step Verification (2SV). It is as an added security measure for your account. You are able to get this feature by going to Settings and then choose Security. After that, turn on the Two Step Verification on.
If you have done the methods above but you still cannot get your Roblox account, you can contact Roblox Customer Service. When you contact them, they need to make sure that they are talking to the original account owner. You can contact them from the first email address that you added to the account. Or you can do that from the billing email address that was used for the very first payment made on the account.
If your Roblox account did not have an email address or a credit card/ Paypal purchase, Roblox can work with you to try to verify ownership and return the account. So, if you cannot log in to your Roblox account because your Roblox account is hacked, do not doubt to contact Roblox Customer Service because they will help you to get your Roblox account back.