When you buy something on Roblox, you have to pay it using Robux. And to have Robux, one of the methods is buying it from Robux page so that you will need real money to buy it. When you buy Robux, you can pay it using credit card. But, it is not impossible that you face a moment where you want to remove Credit Card from Roblox for some reasons.
The system of subscription on Roblox is same as other services where you can cancel your account at any time. So, you have to follow the steps below if you want to ensure that you account is cancelled and that you will not be billed anymore as Roblox automatically renews your subscription when the subscription ends, unless if you cancel it.
So, here are the steps to remove your credit card on Roblox.
- The first thing that you have to do is signing on to your Roblox account. If you are using computer, you can sign in to your Roblox account and after you are signed in to your profile, then you have to click on the little gear icon in the top right corner which will bring up a drop down menu. After that, you have to choose Settings from the drop down menu.
- In this step, you have to cancel your automatic renewel. When you are in the Settings page, you have to click on the tab that says ‘billing’. Another box will open and then you will see there are two choices including ‘upgrade membership’ or ‘cancel renewal’. In this case, you have to click the button which says ‘cancel renewal’.
- After that, you have to confirm that you would like to cancel. If you have hit the ‘cancel renewal’ button, you will be directed to a screen that tells you that you are about to cancel your automatic renewal of your subscription. Now, you have to click on the button which says ‘cancel renewal’ from this page. This will open one more dialogue box where you will need to choose ‘cancel subscription’ to end your cancellation. Then, a final box will pop up which says ‘success’. By seeing this pop up, it means that your subscription is cancelled and you will not be billed for future months of service. It is important for you to know that you will continue to have access to your Roblox account until the current monthly billing cycle is ended. During the cancellation, you will be able to see the date that your service will end.
Now, after you know how to remove credit card or on the other word to cancel subscription using your card, you can try to apply it. If you have any questions or face some problems and you are not able to handle it by yourself, you are able to contact Roblox at info@roblox.com. You can send your problem through this email address and you have to tell your problem in detail so that Roblox team understand it and can help you as soon as possible.
