When you access Roblox catalog, you will be happy because you see a lot of cool stuff and you want to buy some of them. When you bought them, then you regret it because the items are not suitable with your avatar. What should we do if it happens? Is it possible to refund?
If you want to get your Robux back and return the item, it is impossible because Roblox does not have Refund feature. So, the items that you have bought cannot be returned or deleted but if the items are user generated content such as shirts, t-shirts, decals and more, you can delete it without refunding.
So, before you buy an item, it is better for you to use the Try It On feature where your avatar have chances to try the item that you want to buy and see whether your avatar is suitable with the item or not. If you think that your avatar is suitable with the item, you can buy it. But if not, you can take the item off and do not have to click on Buy button.
Besides, before buying items, Roblox also always asking you to confirm whether you really want to buy it or not. This confirmation is used to confirm the buyer and also to avoid you to buy it by mistake. So, when you buy something on Roblox, you have to be slow down and read the confirmation so that you do not waste your Robux for something that you do not want to buy.
Roblox cannot return your Robux for money due to buying someting on Roblox but if you want to get money by exchanging Robux, it is possible. You are able to get real money by exchanging Robux into real money but of course there are terms and conditions that you have to obey. The feature of exchanging Robux to real money is Developer Exchange.
Developer Exchange or we can call it DEvEx is a program which permits yuo to exchange earned Robux for real currency. You are able to cash out if you are a user of Roblox who is 13 years old or older and you have at least 100,000 Robux on your account and also you must be a member of Roblox Premium.
Even though there is this program, it does not mean that you can exchange anytime you want. The maximum value for cash Outs cannot exceed the Cash Out monthly limit and you are not allowed to initiate a Cash Out more than once a calendar month. You also need to know that if you want to Cash Out, you will be reviewed after you submit the request to Cash Out.
There are some requirements of eligibility of cash out as listed below.
- Having Roblox Premium membership.
- Having at least minimum of 100,000 earned Robux in your account.
- Having a verified email address.
- Having a DevEx portal account.
- Your age is at least 13 years ole or older.
- Community member in good standing and at all times during your use of the Services strictly complied with the General Terms.